Salesforce Authenticator in Old Phone (or Lost Phone) vs New Phone and Salesforce Login Issue #inSalesforce Before changing the phone Disconnect 'App Registration: Salesforce Authenticator'(under the User Details), then when using the new phone, it will ask again for Authenticator If the phone is lost, ask the admin to Disconnect 'App Registration: Salesforce Authenticator'(under the User Details), then when using the new phone, it will ask again for Authenticator

Salesforce Authenticator in Old Phone (or Lost Phone) vs New Phone and Salesforce Login Issue #inSalesforce

Before changing the phone Disconnect 'App Registration: Salesforce Authenticator'(under the User Details), then when using the new phone, it will ask again for Authenticator

If the phone is lost, ask the admin to Disconnect 'App Registration: Salesforce Authenticator'(under the User Details), then when using the new phone, it will ask again for Authenticator