Create a flow to update Case Status when a User posts on Chatter (Also Covers - Make Sure Case 'Closed' Status Available in Status) #inSalesforce
Create a flow to update Case Status when a User posts on Chatter (Also Covers - Make Sure Case 'Closed' Status Available in Status) #inSalesforce
Create a flow on FeedComment
Criteria: ParentId starts with 500(Case)
Update: Status equals Working (Criteria: Status equals Closed)
Visual: https://www.youtube.com/watch?v=sXS4nWvFwgs
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