Create a flow to update Case Status when a User posts on Chatter (Also Covers - Make Sure Case 'Closed' Status Available in Status) #inSalesforce

Create a flow to update Case Status when a User posts on Chatter (Also Covers - Make Sure Case 'Closed' Status Available in Status) #inSalesforce


Create a flow on FeedComment 

Criteria: ParentId starts with 500(Case)

Update: Status equals Working (Criteria: Status equals Closed)





Visual: https://www.youtube.com/watch?v=sXS4nWvFwgs

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