When Lead is linked to an Account, the Account Owner gets notified (chatter, email (public group)) using Flow # inSalesforce
When Lead is linked to an Account, the Account Owner gets notified (chatter, email (public group)) using Flow # inSalesforce
Prerequisite:
PossibleMatchingAccount lookup field on Lead for Account
Create Email Template:
Text-Create template as per need
Name: Lead Routing Group Notification
Subject: Lead has a matching Account (Existing).
Body: Please note, Lead has a matching Account (Existing).
Email Alert: Send Email to Lead R Group, Select the template and Object: Lead and Select the Public Group
Create Public Group: Lead Routing Group. Add members to the public group
Create the flow:
Lead, Created, Action and Related Records
Get:
Get Lead Account
Criteria: Name equals Record.Company
Desc Id
Only First
Update:
Update Lead with matching Account
PossibleMatchingAccount equals getLeadAccount.AccountId
Create Text Template:
TheMessage
@getLeadAccount.OwnerId
Action:
Post to Chatter
Message: TheMessage
Target Id: Lead.Id (Record.Id)
Action:
Email Alert you created
Send Email to Public Group
Visual: https://www.youtube.com/watch?v=rEeXOPZLbmg
Related Previous Work Visual: https://www.youtube.com/watch?v=IHnkaIVrtPo
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