Assign a Queue as Record Owner using Flow (using GET Element) #inSalesforce
Assign VIP Tasks (Priority - High) to VIP QUEUE
Prerequisite:
Create a Queue named VIP Queue and add users to the Queue (Task Object)
Create a Record Triggered Flow
Object: Task, Create, Criteria: Priority equals High, Fast Field Updates
Get:
getQueue, Object : Group(Group), Criteria: DeveloperName equals VIPQueue and Type equals Queue
First Record and Automatically...
Assignment:
Assign the Task to Queue
Record.AssignedtoId equals getQueue.Id
Save, Debug, Activate and Test
Visual: https://www.youtube.com/watch?v=wKUExlbTAYk
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