Assign a Queue as Record Owner using Flow (using GET Element) #inSalesforce

Assign a Queue as Record Owner using Flow (using GET Element) #inSalesforce


Assign VIP Tasks (Priority - High) to VIP QUEUE


Prerequisite: 

Create a Queue named VIP Queue and add users to the Queue (Task Object)


Create a Record Triggered Flow

Object: Task, Create, Criteria: Priority equals High, Fast Field Updates


Get:

getQueue, Object : Group(Group), Criteria: DeveloperName equals VIPQueue and Type equals Queue

First Record and Automatically...


Assignment:

Assign the Task to Queue

Record.AssignedtoId equals getQueue.Id


Save, Debug, Activate and Test












Visual: https://www.youtube.com/watch?v=wKUExlbTAYk

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