Assign a Queue as Record Owner using Flow (using custom label) #inSalesforce
Assign VIP Tasks (Priority - High) to VIP QUEUE
Prerequisite:
Create a Queue named VIP Queue and add users to the Queue (Task Object)
Create a custom label named vipQueueforTaskObject (equals QueueId)
where QueueId: Select id from Group where DeveloperName = VIPQueue
Create a Record Triggered Flow
Object: Task, Create, Criteria: Priority equals High, Fast Field Updates
Assignment:
Assign the Task to Queue
Record.AssignedtoId equals Label.vipQueueforTaskObject
Save, Debug, Activate and Test
Visual: https://www.youtube.com/watch?v=NFkyCI6GJRc
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