Please go through the following points:
- Ensure you haven't missed any step or followed the instructions well.
- Ensure the Label or API names are correct as per the instructions in the challenge or you have not made any spelling mistakes.
- Make sure that you are verifying the challenge in the correct playground.
- Make sure there are no duplicates like duplicate records, flows, etc.
- Make sure that, as per the instructions, you have the necessary access to the field(s).
- Make sure the related or previous units or modules are completed as per the challenge. (specific module only)
- If package installation is required for the module, make sure it's installed successfully. (specific module only)
- Make sure the playground is in English while verifying.
- Recheck the steps and correct or attempt the entire challenge (related challenge if any) in the new playground.
- For certain errors, just log out and log in back to verify the challenge works or update the browser to get rid of the error.
- Go through similar discussions in the trailhead community.
- Start fresh in a new playground and verify.
- Connect with Trailhead support if you have verified the above already.
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