Track the Owner update or Status Update via Feed Tracking for a record #inSalesforce

Steps:

Go to Set up > Feed Tracking > Case object (your object) > select the field you want to track and Save (Make sure Enable Feed Tracking checked) > Save

Suppose you have checked Case Owner and Status fields.

Test:

Go to the Case record, try changing the owner, status and go to the Feed to check the details of the update


Visual: https://www.youtube.com/watch?v=1lKsuGOeQ_s

Comments