Queue vs Public Group #inSalesforce

Queue vs Public Group #inSalesforce

Queue:

• Group of Users 
• Primary use as the Owner of record(s). Here instead of an individual, a set of users are the owner. Any user can accept the record suppose case record and take care of it
• Queue can be inside Public Group and vice versa not possible
• When Queue is created, a similar list view for that object gets created

Public Group:

• Group of Users
• Primary use in Sharing Setting to open up access to a set of Users when multiple users (inside this public group) need to have access.
• Queue can be inside Public Group and vice versa not possible