Salesforce

This is a company that makes cloud-based software which is designed to help businesses find more prospects, close more deals , helps in Sales, Service, Marketing, commerce etc..It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development.

Customer 360, is the complete set of products which is combination of sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping you grow relationships with customers and employees.

Salesforce helps teams work better together. Your business may use a single Customer 360 app, or a combination of many which helps improving team communications and productivity, businesses and in turn drive greater success.

Salesforce is world's no.1 CRM platform, powered by Customer 360.

Related Terms:

CRM:

CRM stands for 'customer relationship management' and it’s software that stores customer contact information like names, addresses, and phone numbers, as well as keeps track of customer activity like website visits, phone calls, email, and more.)

Cloud Computing:

Cloud Computing or Cloud-based means that the applications are delivered over the Internet and run in any Web browser so that you can access them from any smart device that is No Hardware, No Software. Additionally, Cloud computing applications are less expensive than desktop software because you only pay to use the software instead of having to buy, install, configure, and maintain it.

Customer 360:

This refers to one integrated CRM platform to bring your company and customers together — from anywhere. 

Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform

Reference: https://www.salesforce.com/