Difference between freeze and deactivate User in Salesforce

Difference between freeze and deactivate User in Salesforce


You all know once the user is created, we cant delete the user, we can deactivate and replace with another user or reuse


When we Freeze the User, the license consumed by the user is not yet free. With freeze, you are just not allowing the user to login.

Like sometimes when we try to deactivate a user and the same is not allowed because of his reference on other users, records etc. In that case, you can just freeze which will stop teh user to login and in the mean time, you can work on reassignment or changing ownership. Once done, with replacing this user's reference with another etc., you can deactivate the user.


When you deactivate the user, the license consumed by the user gets free and can be used for another user.


Setup | Users | Go to the particular user | Freeze or Deactivate the User as per need


Visual: https://www.youtube.com/watch?v=Y7OnDnH-3Uo

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