Organization Business Hours

on

We can define when your team is available to help customers.

Reference :

https://help.salesforce.com/s/articleView?id=sf.customize_supporthours_guidelines.htm&type=5

https://trailhead.salesforce.com/en/content/learn/modules/action-plans-in-financial-services-cloud/configure-business-hours-working-days-and-roles

Visual : https://www.youtube.com/watch?v=SjZXggOrUdE

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