Enable Lightning Knowledge

on

Enable Lightning Knowledge


Please note - 

  • To view Knowledge Settings in Setup, permission required is Knowledge User license
  • To enable Lightning Knowledge, you must have one article type. After you enable Lightning Knowledge, you can’t disable it.
  • Enabling Lightning Knowledge changes your Org's data model to use record types rather than article types.
  • Orgs with multiple articles types require data migration to consolidate article types before enabling Lightning Knowledge
  • After you enable Lightning Knowledge, you can't disable it. 
  • Test in a Sandbox or Trial org before enabling in production.


Steps -

From Setup > enter Knowledge in the Quick Find box and click Knowledge Settings > On the Knowledge Settings page, click Edit > Enable Lightning Knowledge > Save



Reference - https://help.salesforce.com/

Comments

Post a Comment