Salesforce Probable Interview Questions Part1 (2022)
1. Object in Salesforce:
Salesforce considers Database tables as objects, columns as fields and rows as record.
Two types of Objects:
Standard Object provided by Salesforce and Custom Object we create it based on need.
2. App in Salesforce:
An app is a collection of items that work together to serve a particular function.
There are 2 flavors: Classic(created and managed in salesforce classic) and Lightning(created and managed in lightning experience)
3. Sharing Rules in Salesforce:
Org-wide default sharing settings give you a (relatively restrictive) baseline level of access for each object.
If you have org-wide sharing defaults of Public Read Only or Private, you can open access back up for some users with sharing rules.
4. Audit Trail in Salesforce:
From setup, download your org’s complete setup history for the past 180 days.
5. Profile in Salesforce:
This defines how users access objects and data, and what they can do within the application.
6. Role in Salesforce:
We use user role hierarchy with sharing settings to determine the levels of access that users have to your Salesforce org's data.
7. Master-Detail Relationship in Salesforce:
Here one is master and the other detail. The master object controls certain behaviors of the detail object, like who can view the detail object. e.g. property - Offer. When property deleted, all related offer gets deleted. Basically 1-Many, for 1-1, we have to customize using rollup summary and validation rule.
8. Lookup Relationship in Salesforce:
This links 2 objects together so that you can lookup one object from the related items on another object.
This can be 1-1(Property-Homeseller)or 1 to Many(Account-Contact).
9. Junction Object: (Many-Many relationship)
This is a object with 2 master-detail relationship and is used for making many-many relationship.
e.g. JobPosting between Position and Employment Websites
10. Cascade Delete relationship in Salesforce:
Contacts are deleted because their lookup relationship with the Account is 'cascade delete' relationship.
Cascade deletes don't run triggers.
This also happens when Detail records are deleted because their Master record is deleted.
11. Reports in Salesforce:
This displays a list of records that meet the criteria specified.
This is displayed in rows and columns and can be filtered, grouped, or displayed in graphical charts etc.
These are stored in folders which can be public, private, shared , can be set to read only or read/write access.
12. Dashboards in Salesforce:
This allows to present multiple reports side by side using dashboard components
13. Integration in Salesforce:
The process of merging the data and functionality of Salesforce with another application to provide users - a single unified experience.
14. Apex Callout in Salesforce:
It allows to tightly integrate your apex code with an external service. The callout makes a call to an external web service or send an http request from Apex code, and then receives the response.
Two Flavors:
Web Service callouts to SOAP Web Services (use XML, and require a WSDL document for code generation)
HTTP callout to services (use REST with JSON)
16. Salescloud in Salesforce:
It empowers businesses to manage leads, track progress and automate sales proces with ease.
17. Servicecloud in Salesforce:
This is customer service and support application. It helps keep customers happy and support team sane whether customer reach the support team through email, phone, social media etc.
18. Sandboxes in Salesforce:
This is a copy of your organization in a separate environment that you can use for a variety of purposes, such as testing and training.(isolated from production org.)
Types:
Developer - Metadata Only copied
Developer Pro - Metadata Only copied
Partial Copy - Metadata and sample data
Full Sandbox - Metadata and all data
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