Email tab not visible in Feed

on

Email tab not visible in Feed - 


Issue:

Config setting is missing


Resolution:

In Lightning:

1. Setup > Search for Email-to Case (Feature Settings > Service > Email-to case > Click on this > Edit the Email-to case setting > Enable Email-to case (first one) and save it 

2. Go to Set up > Object Manager > Case > Page layout > Case layout (the layout where you want to display) > Edit > click on override the predefined actions > Make sure Email Action added > Save


Refresh your Page - Email Tab should be visible




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